ALOOF SHOP

 ALOOF SHOP RETURN AND SHIPPPING POLICY

 

 

Aloof Shop is a site that has daily deals on a variety of clothing and accessories. Customers can purchase items until they are out of stock. However, many customers have questions about how to make returns to Aloof Shop and how the site ships items.

 

What is Aloof Shop’s general return policy?

Because of Aloof Shop’s amazing deals, returns are not accepted on all items; items that are not eligible for returns are intimate apparel, including shapewear, as well as swimsuits and rash guards. Items that are marked as a final sale or that have been personalized will not be accepted as returns either.

To make a return, customers will need to receive a return authorization number from customer support by phone: (424) 256-6354 or email: customersupport@Aloofshop.com. They will then need to pay to have the item shipped back to Aloof Shop. The returned item cannot have been washed, worn or used and must include its original packaging. Exchanges are not done. Proper returns will receive a store credit that will be emailed to the customer at the address on file and can only be used for new  Aloof Shop merchandise.

However, Aloof Shop does make exceptions for items that arrive damaged. the customer must contact customer support within 7 days of reciept of the item to recieve a return authorization. We are not responsible for damages done by the customer and we ensure this by inspecting orders before they are sent to the customer.When Aloof Shop receives the item, they will credit the customer’s credit card or Paypal account for the full amount of the item plus the delivery charges.

How long are returns processed; are there any extra fees?

Returns must be made within 14 days from the time the item was originally shipped. In addition, unless the item arrived damaged, the company will not refund the original delivery charges. However, there are no other restocking fees. If items are returned without the proper authorization through customer support, the items will be returned to the customers and they will be charged for shipping fees.

What is Aloof Shop’s shipping policy, fees and terms?

Aloof Shop ships domestically as well as internationally to over 100 countries. Customers can use physical street addresses as well as PO Boxes for shipments although large items may require physical street addresses. Most orders within the U.S. ship via FedEx or UPS.

Domestic shipping charges start at $5.95. International rates as well as rates to ship large or heavy items are higher than this. However, Aloof Shop has a fabulous policy that allows users to recieve free shipping on net purchases over $50.00 usd. This allows individuals to snag great deals as soon as they see them. Aloof Shop sends out an email when each item in an order ships.

When shopping at Aloof Shop, it helps to be aware of shipping and return policies before hitting the purchase button. While the company does take returns on many items, the returns must be completed within a specific frame and are usually only eligible for store credit. However, the company happily ships to numerous countries around the world.